Kargo politikası
Last updated: September 2026
This Shipping Policy explains order processing, delivery estimates, tracking, and other shipping-related matters for purchases made through SkinMagazin.
Order Processing
Orders are generally processed within 1–3 business days.
Business days normally exclude weekends and public holidays.
Order processing may take longer during high-volume periods or where additional payment, address, inventory, or security verification is required.
Estimated Delivery Times
After dispatch, estimated transit times are generally:
- Europe: 6–12 business days.
- Other international destinations: 10–30 business days.
These delivery windows are estimates and are not guaranteed unless expressly stated otherwise.
Shipping Charges
Shipping charges, when applicable, are calculated and displayed before purchase.
Charges may depend on:
- destination;
- order value;
- package weight;
- shipping method; and
- carrier availability.
Free shipping may be offered for qualifying orders where clearly stated.
Tracking
When tracking is available, tracking details will normally be sent to the email address associated with the order.
Tracking information may require additional time to become active after dispatch.
Delivery Delays
Delivery may be affected by circumstances outside reasonable control, including:
- carrier delays;
- severe weather;
- customs processing;
- public holidays;
- peak shipping periods;
- transportation disruptions; and
- incorrect or incomplete addresses.
Address Accuracy
Customers are responsible for entering a complete and accurate delivery address.
If you notice an error, contact:
as soon as possible.
We cannot guarantee that an address can be modified after an order has entered processing or shipment.
Customs and Import Charges
International orders may be subject to local customs duties, taxes, brokerage fees, or import charges.
Unless expressly stated otherwise before purchase, these charges are the responsibility of the customer.
Lost or Damaged Packages
If a shipment appears lost or arrives damaged, contact:
Please provide your order number and relevant details.
We may request additional information reasonably necessary to investigate the shipment.
Incorrect Orders
If you receive an incorrect item, contact us promptly with your order information.
Verified fulfillment errors will be handled in accordance with our Return and Refund Policy and applicable law.
Consumer Rights
Nothing in this Shipping Policy limits mandatory rights that cannot legally be waived.
Contact
SkinMagazin
help@skinmagazin.com
skinmagazin.com